Overview
Website Maintenance & Support that delivers measurable results
Keep your website secure, fast and up to date. Our maintenance plans cover updates, monitoring, backups and quick fixes — so issues are solved before they cost you customers.
Why Website Maintenance & Support matters
Websites need care after launch. Updates break things, plugins go out of date and small bugs cost leads. Our maintenance plans keep your site secure, fast and working — with proactive monitoring, regular backups and a team on call when something needs fixing.
Who this service is for
- Businesses without an in-house developer
- WordPress and Shopify stores that need regular updates
- Agencies that want white-label support
- Sites that have been hacked or keep breaking
How we deliver Website Maintenance & Support
Every engagement starts with a short discovery call and audit. We then agree on a clear scope with deliverables, timelines and success metrics before any work begins. You get regular progress updates, a staging link to review, and full documentation at handover.
Project or retainer — your choice
One-time builds, migrations and audits are scoped as fixed projects. Ongoing optimisation, maintenance and reporting are available as flexible monthly retainers.
Problems we solve
Sound familiar?
Updates break things — so nobody runs them
Tested updates on staging first, then safe deployment with rollback.
No backups or security monitoring
Daily off-site backups, malware scans, uptime alerts and SSL checks.
Small fixes take weeks to get done
A monthly bank of developer time with fast turnaround on requests.
Key benefits
What you get with our Website Maintenance & Support
Proactive monitoring
Uptime, security and performance checks so issues are caught early.
Safe updates
Core, theme and plugin updates tested on staging before going live.
Daily backups
Off-site backups with tested restore procedures.
Fast fixes
Priority response for bugs, errors and small content changes.
Scope of work
What’s included
- Bug Fixing & Error Resolution
- Security Updates & SSL
- Plugin, Theme & CMS Updates
- Backup & Recovery
- Performance Monitoring
- Database Optimization
- Server & Hosting Support
- Content Updates & Enhancements
Tools & platforms we use
- WordPress
- Shopify
- Cloudflare
- UptimeRobot
- Wordfence
- cPanel
- Hostinger
- Git
- Google Search Console
Our process
How we deliver your project
- 01
Discover
We audit your site, competitors and goals, then agree on scope, KPIs and timelines.
- 02
Plan
Information architecture, keyword mapping, wireframes and a technical roadmap.
- 03
Build & Optimise
Development, on-page SEO, schema, speed tuning and QA across devices.
- 04
Launch & Grow
Go-live, tracking, monthly reporting and continuous optimisation.
Why choose us
Why clients trust us with Website Maintenance & Support
Senior Specialists
You work directly with experienced developers and SEO strategists.
Performance First
Lightweight, accessible code that scores well on Core Web Vitals.
AI-Search Ready
Structured data, entities and content built for Google and LLM answers.
Honest Reporting
Clear deliverables, real metrics and no ranking guarantees or gimmicks.
Pricing & packages
Website Maintenance & Support pricing
Starter
Essentials to get started.
- Bug Fixing & Error Resolution
- Security Updates & SSL
- Plugin, Theme & CMS Updates
- Backup & Recovery
- Monthly report
- Email support
Growth
Best value for growing businesses.
- Bug Fixing & Error Resolution
- Security Updates & SSL
- Plugin, Theme & CMS Updates
- Backup & Recovery
- Performance Monitoring
- Database Optimization
- Monthly report + strategy call
- Priority support
Premium
Complete, done-for-you solution.
- Bug Fixing & Error Resolution
- Security Updates & SSL
- Plugin, Theme & CMS Updates
- Backup & Recovery
- Performance Monitoring
- Database Optimization
- Server & Hosting Support
- Content Updates & Enhancements
- Bi-weekly reports & calls
- Dedicated specialist
- Quarterly growth roadmap
Starting prices. You get a fixed, itemised quote after a free scoping call.Calculate your exact cost
FAQs
Website Maintenance & Support — frequently asked questions
What is included in a maintenance plan?
Updates, backups, monitoring, security scans, monthly reports and a set number of support hours for fixes or content changes.
How fast do you respond?
Critical issues are picked up the same business day; routine requests are typically completed within 1–2 business days.
Can you take over a website built by someone else?
Yes. We start with an audit and fix any urgent issues before regular maintenance begins.
What is included in website maintenance?
Updates, daily backups, uptime and security monitoring, speed checks and a monthly bank of developer time for changes.
How fast do you fix urgent issues?
Critical issues such as a site going down are handled the same day; regular requests are done within 1–3 business days.
Can you maintain a website you did not build?
Yes. We start with a quick health check, then take over maintenance of WordPress, Shopify and custom sites.
How long does Website Maintenance & Support take?
Most Website Maintenance & Support projects take 3–8 weeks depending on pages, features and how quickly content and feedback are ready. You get a clear timeline in the proposal.
Will the website be mobile-friendly and fast?
Yes. Every build is fully responsive, tested on real devices and optimised to pass Core Web Vitals before launch.
Will I be able to update the website myself?
Yes. We set up an easy admin area and give you a short walkthrough video so your team can edit text, images and pages.
How much does Website Maintenance & Support cost?
Pricing depends on pages, features and integrations. See the plans on this page for starting prices, or use the cost calculator for an instant estimate.
What support do I get after Website Maintenance & Support is delivered?
Every project includes free post-launch support for bug fixes, plus optional monthly maintenance for updates, backups and changes.
Is SEO included with Website Maintenance & Support?
Yes — clean code, meta tags, schema markup, sitemaps, redirects and speed optimisation are part of every build. Ongoing SEO is available as a monthly service.
Free consultation
Get a quote for Website Maintenance & Support
Tell us a little about your project — you’ll get a clear scope, timeline and fixed price within one business day.
